Service-Related Questions
- What if I already have a website? Can it be imported?
- Why do I need to log on to my own website? Who is "admin"?
- What about the accounts for my members?
- I don't like the any template, how do I get another one?
- What if I don't like the look of a certain page?
- I have a great idea for a module, can you make it?
- Can I get web mail accounts at my domain?
Account-Related Questions
- How does the pricing work?
- How often am I billed from my-church-online?
- Why should I tell my friends how much I love my-online-church?
- I have a question, how do I get support?
- Do I need to pay anything else besides my my-online-church monthly fee?
- We have a limited budget. Can we have a free site?
- Is my-online-church for everybody?
Miscellaneous Questions
Service-Related Questions
What if I already have a website? Can it be imported?Yes - if your site has a domain name, we can even use that. While there is no way to automatically import standard website's into our system, you can copy/paste the content from your old site onto your new site. topWhy do I need to log on to my own website? Who is "admin"?Let's say you have two main sections on your current site - information about past and upcoming services, and news about your church. First, notice that we have special modules for each of those two types of items. It'd just be a matter of going to their admin pages, and adding items for each. Simply copy and paste the HTML from the original pages as the body of each item (leaving out headers and footers).
It's a bit of work to convert a site, but it's worth it. It will make your site much more usable, and it will save you time in the long run. Imagine being able to easily maintain your current pages, and to add new pages even easier! top
Remember that website's from my-online-church.com are not your run of the mill sites! You control the destiny of your site, and you can do it yourself -- anytime, anywhere. Obviously you only want certain people to be able to update your site, and logging on proves to the site that you are who you say you are. The "admin" account is the most powerful account - it can do anything to the site that it wants. You can also create other accounts that have access to update specific areas of your site, without giving them access to the rest of it. topWhat about the accounts for my members?
Your church's members are able to come to the intranet site and create accounts for themselves. Creating an account gives them an identity of their own for your site, and it encourages community participation. You'll find that this is the most rewarding part of using us to power your site -- it creates a virtual world for them that isn't confined by time or church walls. Encourage your users to participate in the site! Your church and its people will have a stronger role in their lives, and it gives them a positive place to belong to. topI don't like any template, how do I get another one?
Both the colours and fonts within a template can normally be changed to suite your own tastes. If you still cannot find what you want we will happily use any template that you purchase from template supply companies. (There are some restrictions) topWhat if I don't like the look of a certain page?We also provide site design services for people in your situation. We charge a reasonable fee to our customers, and your design can be as simple or detailed as you wish. Contact us with your ideas and we'll be happy to work with you to create the site you dream of. top
You can control the look and feel of most of a page with the page manager. The important part is the content you provide for pages. If there are certain parts about the way my-online-church.com renders a page that are not within your control, feel free to talk to us about it. We are able to customise everything, and we're happy to give you a hand. topI have a great idea for a module, can you make it?
Yes! We built this software completely in house, so extending it with your ideas is easy to do. Whether it's small features or large new functionality, we can work with you for a reasonable fee to create what you want. Again, contact us with any questions you have. topCan I get web mail accounts at my domain?
Yes! Each church 10 email accounts as standard. Additional mailboxes are £5/mo for every additional 5 mailboxes. Additionally, we can install a web mail facility on your site which allows your mailbox users to view their mail online. top
Account-Related Questions
How does the pricing work?All accounts have access to all features. The only difference in price comes in the form of disk usage and usage (called bandwidth). See the pricing page for details. topHow often am I billed from my-online-church?
This is up to you. To simplify our lives and yours, we prefer to bill in yearly increments. Note that there is no risk in doing this, if you decide to cancel during that year, we'll refund the prorated remainder. topWhy should I tell my friends how much I love my-online-church?
Now that your church has the best website in town, other churches will inevitably be asking you where you got your site. We'd love it if you pointed them to us -- and to show you our appreciation, your account will be credited for the amount of their first month's fee for the church you sent our way! All you they need to do is mention you as their referrer when they sign up. So spread the word; you'll help them, you'll help us, and you'll get some money! topI have a question, how do I get support?
We try to make it as easy as possible for you to get the answers you need. We can be emailed with your questions. Your question will be answered quickly. We aim to offer the best support of any church hosting provider. topDo I need to pay anything else besides my my-online-church monthly fee?
Your yearly fee includes all hosting, support and software upgrades. You can use an existing domain name for no extra charge, or purchase a new domain name from us for £7.95 covering 2 years. We do offer some optional features, but everything that you see in your account is included in the yearly fee.We have a limited budget. Can we have a free site?
Unfortunately, we do not currently have a program for offering free web hosting. We are not a traditional web host which serves static pages. We offer a much more dynamic experience, but this costs a lot more in computer resources such as database access than a traditional website. Because of this cost, we would lose money by providing this service, even if we were to offset it with ads. topIs my-online-church for everybody?
Of course not! As hard as we try, nobody can meet everyone's needs. We want to be up front with you about our weaknesses. For one, we don't allow customers FTP or shell access to the website's This means that if you are a programmer, you won't be able to edit files directly or upload your CGI scripts. Finally, if your budget is very constrained, you may want to try a free church web host. Our prices start at £169 per year, but that's a lot of money in places like Africa. top
Miscellaneous Questions
Who are my-online-church?my-online-church is a joint venture between Parish Pump, church magazine resourcing, and ethicalnet, an independent internet solutions provider run by Christians providing website's, marketing and maintenance on the web. Our primary focus lies in providing web services to churches. We have years of experience in web application development. topHow reliable is the service?
We strive to create the most reliable service on the market. Our systems are constantly monitored for health 24 hours a day.How do I subscribe for my own Church site?
We host our own dedicated servers with NetConnex, with our backup server in a different facility. There are 11 redundant top-quality Internet connections to ensure your site remains accessible. top
Simple! Before you commit to buying, we'd like you to contact us for the passwords for the demonstration site. When you decide you'd like to purchase it, simply contact us and we'll get you rolling!
